US payments app starts refunds for imposter scams after pressure from lawmakers

Zelle, the US payment app, has changed its policy to refund victims of imposter scams. The app, owned by seven banks including JPMorgan Chase and Bank of America, will reverse transfers made by customers who were tricked into sending money to scammers claiming to be from a government agency or bank. The move comes in response to concerns raised by US lawmakers and the federal consumer watchdog.

US payments app starts refunds for imposter scams after pressure from lawmakers
Zelle, the US payment app, has changed its policy to refund victims of imposter scams. The app, owned by seven banks including JPMorgan Chase and Bank of America, will reverse transfers made by customers who were tricked into sending money to scammers claiming to be from a government agency or bank. The move comes in response to concerns raised by US lawmakers and the federal consumer watchdog.